1. Introduction
Welcome to Food System Terminal (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using Food System Terminal, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Company information and business details
- Account credentials
- Payment and billing information
- Communications and support interactions
Usage Data
We automatically collect certain information when you use our platform, including:
- Device information and IP address
- Browser type and version
- Pages visited and features used
- Time and date of access
- Performance and diagnostic data
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our service
- To process transactions and manage subscriptions
- To send administrative information and updates
- To provide customer support
- To monitor and analyze usage patterns
- To detect, prevent, and address technical issues
- To improve our platform and develop new features
- To comply with legal obligations
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We share data with third-party service providers who perform services on our behalf
- Business Partners: With marketplace participants for transaction purposes
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger, sale, or acquisition
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your data
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
To exercise these rights, please contact us at privacy@foodsystemterminal.com
7. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@foodsystemterminal.com
Address: Food System Terminal, European Union